Meeting Description:Learn how leading retailers are applying Lean Six Sigma to improve the customer experience.The webinar will cover “Five Points of Transition” a consumer goes through in a retail environment and how those five transition points can be optimized for efficiency and improved customer experience.

How does your company rate when it comes to the customer experience?  Find out how well your company is performing and benchmark with other retailers.

Date: Thu, Jul 23, 2009
Time: 2:00 PM EDT
Duration: 1 hour
Host(s): RetailCustomerExperience.com

Register now!