Here’s another hot serving of CustServ roundup. Read and learn about customer service and customer experiences.

Dynamics GB Land has interesting questions about your customer service and what customer service strategy you are using. Do you have the answers?

If It Wasn’t for the Customers blog tells us how important customer service is in the government. It is important, indeed!

Service Untitled has an interesting post on how SEO can help customer service. If you’re into online marketing, you can learn a lot from this post.

Nancy Folbre writes about the disservice economy on Economix, New York Times Business. She says that people may have been more tolerant of not-so-good service, or may have made compromises on their service satisfaction.

Over at Ask Aaron Lee, Aaron shares how Twitter is becoming the new customer service for business. Many organizations are actually using Twitter now to reach out to their customers.