Here’s another hot serving of CustServ roundup. Read and learn about customer service and customer experiences.

ZDNet Between the Lines blog shares what’s happening with Nexus One and Google. The post is saying that customers or users of Nexus One is not too happy about the service. Continue reading…

Nicholas Schriver’s blog, Schriver posts a Twitter Case Studies: Example of Brands Usage. It shows how companies are using Twitter to improve on their brands’ image. Continue reading…

BNET‘s The Service Economy blog gives us three questions to ask before we start surveying our customers. Continue reading…

Over at The Banker, a post talks about how bad customer service of existing banks inspire new banks to put up business. Continue reading…

MSP Mentor lists four ways to boost customer satisfaction. Continue reading…