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    EntriesRelated Posts

    • Ace Hardware Maintains Top 10 Spot In Businessweek's 'Customer Service Champs' List
    • Schley's Customer Experience with Home Depot: Customer Service Experience of the Week
    • Best of 2006 Customer Service
    • Customers Speak About Broadband Services
    • Flooring the Consumer on Aggieland Carpet One Floor & Home: Customer Service Experience of the Week
    • Cyber Customer Service, a New Business Trend
    • Putting Customers Second
    • Ford’s Hometown Services Gives Premier Customer Service
    • Customers Should be the First to Know
    • Customers Rock! Shares Linda's Experience: Customer Service Experience of the Week

    KeywordsRelated Tags

    customer service experience, hometown hardware, flood light, neils, store customer

    LookRelated Searches

    customer service experience, hometown hardware, flood light, neils, store customer

    A Customer’s Experience at a Hardware Store: Customer Service Experience of the Week
    3 Jul 2009

    Kurt Neils shares:

    I moved to Yuma in 1995 and found the best hometown hardware store ever on Avenue B -  Southwest Lumber. Their customer service has always been excellent - have a question, have an answer in 10 seconds, and be walked to your needed item.

    One recent day was exceptional though. Six months ago I bought a fluorescent flood light from them. It died and I went back to buy a new one, bringing my old one with me so I could get the right one.

    Continue reading…

    Posted by meikah | No Comments »
    Filed under Customer Relations Management, Customer Service Experience of the Week, Products & Services, Retail
    Wordless Wednesday: Swimming Pool
    1 Jul 2009
    Posted by meikah | No Comments »
    Filed under Philippines, Wordless Wednesday
    Book Review: Strategic Customer Service by John Goodman
    30 Jun 2009
    Posted by meikah | No Comments »
    Filed under Book Review, Customer Relations Management, Customer Service Experience, Customer Service Reference, John Goodman
    Consumer News: Technical Group Created to Cut Fees of Cellphone Voice Calls
    28 Jun 2009
    Posted by meikah | No Comments »
    Filed under Consumer News, Telecom
    Improving Customer Service Based on Facts
    28 Jun 2009
    Posted by meikah | No Comments »
    Filed under Customer Relations Management, Customer Service Concepts, Dubai, Dubai customer service
    7 Elements of a Good Customer Service Model for Supermarkets
    28 Jun 2009
    Posted by meikah | No Comments »
    Filed under Customer Relations Management, Customer Service Concepts, Customer Service Model, Supermarkets
    A Filipina Mom Blogger’s Experience: Customer Service Experience of the Week
    25 Jun 2009
    Posted by meikah | No Comments »
    Filed under Customer Relations Management, Customer Service Experience of the Week
    Wordless Wednesday: Fishpens on Laguna de Bay
    24 Jun 2009
    Posted by meikah | No Comments »
    Filed under Wordless Wednesday
    The Customer Service Hall of Shame
    23 Jun 2009
    Posted by meikah | No Comments »
    Filed under Customer Relations Management, Customer Service Experience, Customer Service Hall of Shame
    Globo.com Customer Service Story
    23 Jun 2009
    Posted by meikah | No Comments »
    Filed under Customer Relations Management, Customer Service Experience, Globo.com, Media, Technology, Telecom, Web Customer Experience, customer service
    « Previous Entries +

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