http://custserv.gbwatch.com Customer Relations: The New Competitive Advantage Fri, 03 Sep 2010 03:54:57 +0000 http://backend.userland.com/rss092 en http://custserv.gbwatch.com/amanda-sachs-on-building-and-driving-a-customer-centric-approach/ http://custserv.gbwatch.com/the-keyword-for-customer-service-is/ http://custserv.gbwatch.com/does-offshore-outsourcing-affect-customer-service/ http://custserv.gbwatch.com/where-is-customer-service-in-this-equation/ http://custserv.gbwatch.com/marcus-evans-hosts-the-5th-annual-customer-experience-management-retention-conference/ http://custserv.gbwatch.com/consumer-news-bliptv-takes-a-zen-approach-to-customer-service/ http://custserv.gbwatch.com/the-custserv-roundup-26/ http://custserv.gbwatch.com/guest-post-customer-service-starts-with-your-staff/ http://custserv.gbwatch.com/customer-service-referece-an-inconvenient-truth-about-bad-customer-service/ http://custserv.gbwatch.com/kroger-beefs-up-its-customer-service-strategy/