For website/blog owners, a horrific experience is when they find out that their site is down. That’s why they make sure that they pay its renewal fees among other things to keep the site working and running smoothly.

Sadly, Carlo Ople of New Media Philippines just had a frustrating experience with Philhosting.net. Carlo narrates:

I got a few calls from friends this afternoon saying that http://newmedia.com.ph was down. The message was that the domain expired. This got me really frustrated and angry since I was running an ad campaign to drive traffic to the site and I was just plugging New Media in a talk I was giving this afternoon to around 150 people. I called up my host and domain registry – www.philhosting.net to see what was happening. Man… I literally flipped out in anger after talking to their customer support agent. This is by far one of the worst experiences I’ve had with a tech company (save for PLDT). If you will ever get a domain host and registry, don’t go to them for their services. Let me share with you guys what I had to go through after the break.

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