For this week’s good customer service experience, a guy shares his experience with Home Depot.

He shares:

I recently had a GREAT customer service experience that I have to share with all of you! I’m the first one to complain when I have a bad experience (like with Sears or Comcast), and I want to be sure and share the good ones too.

A few weeks ago I was in the market for a new lawn mower (my 17-year-old Craftsman has been on its last leg for years now). I did my research with Consumer Reports and decided that Toro was the way to go (great blend between cost and performance.) I had it narrowed down to a few models, and off we went to Home Depot to see what they had.

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