AOL Has Great Customer Service: Customer Service Experience of the Week

customer service experience of the week

“Thank God it’s Friday, I can read/hear/share a good customer service experience!”

AOL used to be a force to reckon with. However, because of issues, including customer service issues, the company slipped. It’s trying to bounce back and maybe getting there as one customer attests that they have great customer service. The post is positive and is a good start for AOL.

Brian shares:

This morning I mentioned that I was having problems with my emails being delivered to AOL accounts. This is the response I got from AOL

Hi – Saw your quick post about delivery issues you’re having with AOL Mail. I’ve asked our spam operations team to look into it and check if there’s any problem that needs to be resolved. Thanks. R.
Roy| Vice President, Mail Products | AOL

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