Here’s another hot serving of CustServ roundup. Read and learn about customer service and customer experience.
Ever wanted to call up the numbers of that store, restaurant, or hotel you’ve been to because of an excellent or lousy service but don’t have the numbers? Well, I discovered th Customer Service Numbers blog. It seems like the blog is focused on giving the customer service numbers and other contact details of companies. Check it out! The numbers you’ve been looking for might just be listed there.
Over at The Consumerist, there’s an interesting feature on the 19 most popular Consumerist Reader Complaints of All Time! it’s a good idea especially that I’m thinking now of a year-ender post for CustServ, too. I might consider putting out a similar post. But we’ll see. Meanwhile, check out the link and your complaint might be one of them.
At Small Business Blog, Kyle Hensel emphasizes that customer service is not a unique point of difference (UPD)–a new term, which sounds good–but should be part of the daily grind. I agree!
Amanda writes for Small Business CEO about how to satisfy Internet customers. Two things: have able people to answer calls and private messages. But more importantly, to not only rely on the Internet to serve your customers. Rather, every business should use all avenues to get in touch with customers.
Maria Palma has a new blog, People to People Service. I like the new slant to Maria’s new blog: because business is all about people. True! Click the link and read lessons on people to people service.
2 Comments »
RSS feed for comments on this post. TrackBack URL
Recent Posts






Recent Conversations






Blogroll
Links
This site was featured in:
Post Categories
Related Tags
Related Searches
Thank you so much for the mention!
Comment by Amanda — December 15, 2008 @ 8:57 am
You’re welcome, Amanda!
Comment by meikah — December 15, 2008 @ 5:16 pm